Percentages, and why most labels hide them
An active without a strength is a word. What ours are, and what the range means.
Actives, stated
Four formulas, each with one job. Every percentage, every pH and every batch date is published on the product page — including the ones that are not flattering.

Four formulas. Cleanser, two serums, one cream — nothing that repeats another's job.

Thin, clear, and it sinks in under a minute. No silicone finish to fake a result.

Three steps, in order, left to right. The panel below says how long to wait between them.
Bottles are shown unlabelled here — the photographs are demo content.
What is doing the work
Percentages are what is in the bottle, not what is in the marketing. Where an active has a limit, the limit is in the row.
| Active | Strength | What it is for | When |
|---|---|---|---|
| NiacinamideNiacinamide | 10%pH 6.0 | Evens tone over weeks and takes the shine off by mid-afternoon.Can sting on a barrier that is already compromised. Start every other day. | Either |
| RetinoidRetinal | 0.05%pH 5.5 | Texture and fine lines. Months, not weeks — and only with sunscreen in the morning.Not for use in pregnancy. Expect flaking in the first three weeks. | Night |
| Vitamin CAscorbic acid | 15%pH 3.2 | Brightness and protection through the day, under sunscreen.Turns yellow as it oxidises. That is the formula ageing, so use it within three months of opening. | Morning |
| Salicylic acidSalicylic acid | 2%pH 3.5 | Clears blocked pores and the small bumps that come with them.Twice a week is the ceiling. More is not faster, it is a stripped barrier. | Night |
Not in anything we make
Cosmetic products, not medicines. Nothing here treats a condition — if skin is broken, painful or changing shape, that is a doctor's question, not a shop's.
Order and waiting
Thinnest first, thickest last, and sunscreen after everything in the morning. The waits below are the ones that matter — the rest is marketing.
4 steps, waiting 2 min
Gel cleanser
Takes off sunscreen and the day, without stripping.
A ten-pence blob, on damp skin.
Niacinamide 10% Serum · 30 mlNiacinamide serum10%
Evens tone over weeks and helps with oil through the day.
Three drops, pressed in — not rubbed.
Barrier Cream · 50 mlthen wait 2 min
Barrier cream
Holds water in and takes the edge off the retinoid.
Two fingertips.
Vitamin C 15% Serum · 30 mlSunscreenSPF 50
The only step that protects what the rest of the routine is doing.
Two fingers' length, reapplied if you are outside.
Retinoid 0.3% Night Cream · 30 mlSunscreen is the last step, every morning, including the ones spent indoors near a window.
3 steps, waiting 5 min
Gel cleanser
Takes off sunscreen and the day, without stripping.
A ten-pence blob, on damp skin.
Niacinamide 10% Serum · 30 mlRetinoid serum0.05%
Texture and fine lines, over months rather than weeks.
A pea, face and neck, on dry skin.
Trial Set · 3 × 5 mlthen wait 5 min
Barrier cream
Holds water in and takes the edge off the retinoid.
Two fingertips.
Vitamin C 15% Serum · 30 mlIf skin feels tight or looks irritated, drop back to cleanser and moisturiser for two nights before restarting.
Retinoid AHA or BHA acid
Together they strip the barrier faster than it rebuilds, and the result looks like a reaction to one of them.
Instead Alternate nights — acid one night, retinoid the next.
Vitamin C A benzoyl peroxide treatment
Used at the same time they cancel each other out, so you pay for both and get neither.
Instead Vitamin C in the morning, the treatment at night.
Two exfoliating acids In one routine
Twice the exfoliation is not twice the result, it is a compromised barrier in about a week.
Instead Pick one, twice a week, and stop there.
This is general layering guidance for our own formulas, not medical advice. Anyone using a prescription treatment should ask the prescriber first.
The range
Why the numbers are printed
"Contains niacinamide" can mean a trace. The percentage is what decides whether anything happens, so it goes on the front of the bottle and on the page — with the pH beside it, because an active at the wrong pH is a decoration.
Side by side
| On the page | Our formulas | A typical high-street serum |
|---|---|---|
| Active strength printed | Yes | No |
| pH published | Yes | No |
| Batch date on the bottle | Yes | No |
| Layering conflicts stated | Yes | No |
| Cost per month of use | Rs 1,100 | Rs 900 to 2,400 |
Comparison based on publicly available labels. Only compare claims you can substantiate.
Questions
Niacinamide and salicylic acid: two to four weeks. Vitamin C: six to eight. The retinoid: twelve weeks, with some dryness in the first three — that is the formula working, not failing. Each product page gives the number for that formula.
Niacinamide and the cleanser, yes, any time. Vitamin C in the morning and the retinoid at night, never together. Salicylic acid and the retinoid on alternate nights. The layering panel above is the rule; the product page repeats it.
The batch date is the day the formula was made, printed on the bottle. Vitamin C is at full strength for six months from that date and the others for twelve. We do not ship anything past half of its life, and the date is on the page before you buy.
Stop, rinse with water, and email us a photo. Mild redness in the first two weeks of a retinoid or an acid is expected and the page says so; anything beyond that is a refund, opened or not, and we would rather know than have you push through.
Notes
An active without a strength is a word. What ours are, and what the range means.
Thinnest first, sunscreen last, and the two pairs that should never meet.
What the number on the bottle means for a serum and how long the good stuff lasts.